Privacy policy.

1. Controller and effective date

Pattaya Authority is operated by TIMPAEMI CO., LTD. in Pattaya, Chon Buri, Thailand. For privacy questions or requests, email info@pattaya-authority.com.

Effective 28 September 2026, version 2026-09-28. This policy covers pattaya-authority.com. It does not cover a third-party site or service you choose to open from this site.

2. Data collected when you visit

The site has no account, checkout or contact form. Our hosting and security provider may process technical request data such as IP address, date and time, requested URL, referrer, browser or device information, and security events in order to deliver and protect the site.

Traffic and security measurement is provided by Cloudflare. It may include Cloudflare Web Analytics, which sets no cookies. We do not load Google Analytics or advertising tags. Cloudflare processes technical requests through the services that deliver and protect this site.

3. Data collected when you contact us

If you message us on LINE or by email, we receive your name or account name, the message, attachments and other information you choose to send. LINE and the email delivery and routing providers process that communication under their own service and privacy terms.

Do not send passwords, payment-card details, identity documents or other sensitive information unless we have agreed a secure method and it is necessary for the work.

You do not have to send an enquiry, but without contact and scope information we may be unable to answer or prepare a quote. If you become a client, information identified in the accepted quote or required for invoicing and legal records may be necessary to perform the agreement.

4. Purposes and legal bases

We process technical data to deliver, secure, diagnose and improve the site, based on legitimate interests and any legal obligations that apply. We process enquiry data to answer your request, prepare or perform a contract, keep necessary business records, and establish or defend legal claims.

We do not use website or enquiry data to make solely automated decisions that produce legal or similarly significant effects, and we do not use it for behavioural advertising profiles.

5. Service providers and disclosure

Cloudflare provides hosting, delivery, security, limited traffic measurement and email routing. Google provides the inbox that receives our email. LINE and email providers process communications when you contact us. Professional advisers, regulators or courts may receive data where necessary and lawful.

We do not sell personal data. We do not disclose it for another business’s independent advertising. Providers may process data outside Thailand or your country; where transfer safeguards are legally required, we rely on the provider’s contractual and legal safeguards.

6. Cookies and similar storage

This site does not set analytics cookies or save an analytics preference. Any preference left in your browser by an earlier version is no longer read and cannot enable tracking. You may remove old site data through your browser settings.

Cloudflare may use strictly necessary security or delivery mechanisms. Opening LINE or an email link hands you over to that app or service; nothing is submitted to this website. Copying the public email address uses the clipboard only when you select that action. The website test on the home page opens Google PageSpeed Insights in a new tab with the address you type; that address goes to Google, not to this website, and Google’s own terms and privacy policy apply there.

7. Retention and security

Cloudflare controls provider-side retention for technical request data and aggregated measurements under the configured service. Pattaya Authority does not keep raw delivery logs in the public site repository. We retain an enquiry that does not become a project for up to 24 months after the last substantive contact, unless it is needed longer for security, a dispute or a legal duty.

Project and transaction records are kept while the engagement is active and for the applicable tax, accounting, contract-limitation or legal-claim period afterwards. When a record is no longer needed under those criteria, we delete or anonymise it where practical.

We use access controls and reputable service providers, but no internet transmission or storage system can be guaranteed completely secure. A security-reporting contact is published at /.well-known/security.txt.

8. Your rights

Depending on the law that applies, you may request access to and a copy of your personal data, correction, deletion, restriction, portability, or information about processing; you may also object to processing based on legitimate interests and withdraw consent where consent is used.

Email info@pattaya-authority.com with enough detail to identify the relevant interaction. We may need to verify your identity and may retain information where law requires it. We respond within the period required by applicable law.

You may complain to Thailand’s Personal Data Protection Committee or another competent privacy authority. Contacting us first may allow us to resolve the issue sooner, but it is not a condition of your right to complain.

9. Children

This agency site is directed to businesses and is not designed to collect personal data from children. If you believe a child has sent us personal data, contact us so we can assess and delete it where appropriate.

10. Changes to this policy

We update this policy when the site’s data flow, providers or legal obligations change. The effective date and version above identify the current text. Material changes apply from their stated effective date and are not presented as retroactive consent.

11. Contact

Privacy questions and rights requests: info@pattaya-authority.com. Include Privacy in the subject line and identify the page, enquiry or project concerned.